Welcome To [@NETWORK]
Account Status
In order to check the current status of your account please make sure you are connected to the network and navigate to [@COM], this page will contain all the information of your account.
Billing
For the best experience and minimal down time we recommend paying online via PayPal or credit/debit card. After selecting a new plan you will be asked to enter your card information. After the plan has been activated you may control the automatic billing by the selection box (1). Your automatic billing option's are (After plan expires, After plan expires or all data is used & None/Manual).
Plans
You can change your plan at any time by clicking view plan options (2)
Note: If you change plans before your current plan has expired your current plan / credit will be lost.
Data Usage
Click view data usage (3) to see your current & daily usage in a graphical format (Usage is updated at midnight).
Q/A Forum
| Q: How may I contact support for a question that is not listed here | A: You may contact us via the following resources Phone (Call Or Text): [@PHONE], Email: [@EMAIL], Address: [@ADDRESS] |
| Q: My plan stopped before the expiration date? | A: Please check to make sure you have not used all of your data allowance if you have you may want to look into upgrading your plan to one with a greater or unlimited data allowance |
| Q: Why can't I see [@COM]? | A: Please check to make sure you are currently connected to our network on the device you are trying to access the page with if the page still does not load feel free to contact us for support |
| Q: I am connected to the network and still unable to load the status page | A: Please check that the power cable going to the antenna outside as well as the power cable going to the router if both cables are plugged in please unplug them wait 10 seconds and plug them back in and wait 5 minutes for them to reconnect to the network. If the following steps do not work feel free to contact us for support. |
| Q: I am not getting the internet speed listed for my plan | A: There are many factors involved when it omes to providing network speeds. Because of this we can only guarantee speeds to your antenna. If you feel you are not getting the speed that is listed in your plan feel free to contact us for support. If we diagnose that your antenna is getting full speed we offer in-house services for an extra charge |